Technical architecture is designed and managed at three levels:

  • Applications: The programs that help run the business. To the extent IT creates value for a company, it's by providing applications.
  • Information: Information falls into two broad categories - structured, such as what's stored in a relational database, and unstructured - primarily documents but also digitized images and other multimedia files.
  • Platforms: Computing hardware, operating systems, database management systems, networks, and the rest of the physical and software infrastructure on which computing takes place.

Technical architecture used to be defined by the major industry vendors for their customers. As open systems replaced IBM's SNA, though, responsibility for defining and managing technical architecture has shifted to IT ... and many IT organizations haven't yet incorporated the disciplines needed to handle this responsibility effectively.

Supporting the business Supporting the business
Behaving professionally Behaving professionally
Where you succeed or fail Where you succeed or fail Maximizing leverage Maximizing leverage

Choose a component to learn more about how it
contributes to the IT Effectiveness Framework.

 
 
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