Description
Information Technology organizations have a lot of moving parts. When they aren't delivering the results they should, tracing the problem back to root causes ... and then connecting those to what you, as an IT leader, can directly influence ... is a difficult proposition.

The IT Catalysts' organizational performance seminar is based on IT Catalysts' IT Organizational Performance Model - our proprietary view of the 138 factors that drive the performance of any IT organization.

This unique seminar treates organizational performance management as an engineering discipline and will help you troubleshoot and tune organizational performance, just as your system administrators troubleshoot and tune server performance.

Recommended for

• Recognized organizational performance challenges.
• Excessive improvisation in day-to-day operations.
• Process "friction" when work flows from one part of the organization to another.
• A desire to take a competent organization to a higher level of performance.
  

Estimated Duration

We've packaged this seminar in two formats: As either a three-day, intensive event or eight half-day sessions, depending on which makes more sense for your organization.

Deliverables

• IT Organizational Performance seminar for up to 15 attendees per session.
• Course materials, including all presentation materials, forms and frameworks.
  
• Optional - telephone followup with attendees to support use of the techniques provided in the seminar.

A more organized, disciplined, reliable way to address performance improvement in IT ... and even more important, to prevent performance problems from developing.