In an effective IT organization, Business Alignment occurs at all three  levels of the business:

  • Strategic: The IT enablers and specific applications needed to support fundamental long-term changes.
  • Tactical: Divisional and departmental IT initiatives for enhancing performance and organizational effectiveness.
  • Logistical or Infrastructural: The basic technology available throughout the company such as electronic mail, telephone systems, and personal digital assistants.

These levels are mutually reinforcing, complementary, and interdependent, organized into an integrated whole.

Supporting the business Supporting the business
Behaving professionally Behaving professionally
Where you succeed or fail Where you succeed or fail Maximizing leverage Maximizing leverage

Choose a component to learn more about how it
contributes to the IT Effectiveness Framework.
 
 
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